Although e-mail has taken the world of professional business, making a phone call is still considered more professional. Most professional entrepreneurs still consider a phone call important since they think that a perfect business bond is formed through in person and over the phone. But if you are not good at making a phone call, this article will help you.
- Prepare yourself
The first thing you would need to do before starting to call your colleague is to get prepared. Most of us need to make a list of points to talk which is written down. Well, it is good to make a list of yours as well! Make sure that they are comprised of the points you want to address, the questions you want to ask, and the time you have. It gives your call an anchor and helps you to make a better call. Although most people argue that the best interviews take the form of conversations, it can be pretty long for most people in order to be able to improvise.
- Start with banter
The next way of communication through a phone is to start the conversation with banter. Well, it is good to stay on point, but if you decide to go ahead and jump to the main points directly, it would make the conversation awkward and uncomfortable. Eventually, your professional call would be ruined in this manner. Start to build an empathy such as discussing with the person you are making a phone call with, and then you can state your business. Bantering can also make the next step easier.
- Explicitly state what you want
Now that you have established the banter, you can start by stating what you want. However, you need to do it in an explicit manner so that the other person can fully understand the point of your phone call. This one is important to do since he/she is not able to read your mind through the phone. If you have no specific task, just say simple things that everyone can easily understand.
- Avoid monologues
No matter how excited you are to your business, an ideal phone call is composed of a dialogue. If the call is only composed of your monologue, it would make the call sound pretty awful and arrogant. Instead of talking alone, to pause your pitch is a good idea and you can sometimes ask that the call receiver is still with you. Or, you can ask for their feedback to make you improve your call. Now, start making your professional phone call!